Brands of all sizes are grappling with the implications of listening to their customers. Listening to customers (whether B2B or B2C) is the underpinning of the upside that Omnichannel, Customer Acquisition and Demand Generation promise. In all three concepts, customer feedback holds the key. Customer feedback holds the key to unlock a profitable customer acquisition strategy. It carries the insight about what tactics will generate more demand. It delivers the information about how to improve the customer experience.

The past couple decades have seen a shift in U.S. grocery retailers moving, in large part, to bulk purchasing and offerings with lower prices on a per item/unit/serving basis. Bulk retailers like Costco and Sam’s Club are great examples, and if the bulk product is not offered to the end consumer, then bulk purchasing is completed at the corporate level and the distributed at lower individual item rate. Walmart’s success of bulk-purchasing at the corporate level, and distributing those cost savings to their customers at the store-level is a great example

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Amazon’s ad business eclipsed $1 billion in 2017 largely in part to increased investment in Amazon Marketing Services (AMS) & Seller Central Ads. With these increasing numbers, it’s easy to compare Amazon advertising to more mature platforms like Google AdWords, but the truth is there are some important differences between the two.

What's New?

Date Range, Placement, and Search Term Reports across campaigns are a few of the new features Amazon revealed last week for Amazon Marketing Services (AMS), their Vendor Central (VC) only advertising platform.

First, some context. Let’s assume you’ve already registered your seller profile as a “Professional” or “Individual” seller on Seller Central within Amazon. If you haven’t, Amazon provides great resources on this process. Let’s also assume you have listed your available products to sell on Amazon along with some basic bullet point descriptions and a few product pictures.

At Amplio, we’re fortunate to have a background of intense data-driven marketing and an innate desire to provide gratuitous value to our clients. We are passionate about helping companies grow their sales on Amazon regardless of their starting point, company size or exit strategy. Our experience and expertise in a rapidly growing channel like Amazon brings both opportunities and challenges. Amazon is a convoluted, menacing, beast that can completely change the way your business runs… and we are 100% confident that Amazon can change your business for the better.

For those not yet familiar with the Headline Search ad type, it is supported by Amazon Marketing Services (AMS), the ad platform made available to Amazon vendors. Third party sellers (Seller Central sellers) often gain access to AMS by signing up as a “vendor” with a poor performing product.